How Have your Customers’ and Employees Expectations Changed?
CX Accelerator
JULY 1, 2020
However, those who were planning to move their contact center to the cloud in 2021/2022 are now faced with increased stress and frustration and regret for not changing sooner. Now more than ever, technology is vitally important. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter. Digital First.
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