Customer Service Life

JUNE 26, 2017

Ruth McCullen and Jeremy Watkin had the pleasure of having Virginia from Kingman Ink draw as we helped contact center leaders tell better stories. I had a fantastic time at the 2017 Contact Center Expo and Conference in Orlando, Florida. This article was originally published on the FCR blog on June 9, 2017.

Contact Center 68

Contact Center Artificial Intelligence Entertainment Customer Service 68

Taylor Reach Group

AUGUST 29, 2017

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. Enriching CX through continuous Improvement and Engaging Technology. Contact Center Nation – Mid Atlantic Fall Event – Reston Virginia – September 13.

Contact Center 48

Contact Center Customer Experience CEM Compliance 48

Hodusoft

MAY 29, 2024

Its HoduCC call and contact center software has earned recognition for its auto dialer feature across three prestigious platforms. The company helps businesses choose the right software and its Category Leaders represent the cream of the crop in various software categories, including contact center software solutions.

Contact Center 52

Contact Center CRM Construction Innovation 52

Zendesk

MARCH 25, 2021

Due to COVID-19, there’s a growing number of remote call center jobs available online. According to Fortune, more and more high-volume call centers (or contact centers) are moving to remote work and staying that way , which means greater opportunity for work-from-home call center representatives.

Social Media 92

Social Media Contact Center Start-ups Omnichannel 92

VOZIQ

MARCH 19, 2021

“Receiving this prestigious award for the third time in a row is a reflection of the maturity of the product and our commitment to consistently delivering multi- million-dollar value to our clients each year , ” said Suresh Akula, co-founder and Chief Technology Officer of VOZIQ. . VOZIQ Contact: Ganesh Kulkarni.

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52

VOZIQ

MARCH 19, 2021

“Receiving this prestigious award for the third time in a row is a reflection of the maturity of the product and our commitment to consistently delivering multi- million-dollar value to our clients each year , ” said Suresh Akula, co-founder and Chief Technology Officer of VOZIQ. . VOZIQ Contact: Ganesh Kulkarni.

Machine Learning 52

Machine Learning Artificial Intelligence Text Analytics Retail 52