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Productboard founder and CEO Hubert Palan on mastering product strategy

Intercom, Inc.

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

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10 Tips for Creating a Great WhatsApp Business Chatbot

CommBox

How can you make them better if you don’t know what your customers think about your products and services? Use WhatsApp chatbots to receive fast customer feedback and achieve more significant results with no extra costs. Include a feedback button in your conversation with a bot. . Get updates directly to your CRM.

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15 essential sales skills and qualities, according to experts

Zendesk

Being comfortable telling someone you’ll get back to them is difficult in the short-term, but in the long-term, it builds trust and yields far greater results than you gambling on something you’re unable to deliver further down the line,” says James Lloyd-Townshend, CEO of Frank Recruitment Group. You can start out with a CRM like Zendesk.

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