Zendesk

JUNE 29, 2023

With Yellow.ai’s conversational service cloud (CSC) solution, enterprises can deliver real-time support to their customers by automating routine queries and intelligently transferring complex queries to human agents. Generate concise ticket summaries for enhanced efficiency and customer satisfaction. SuperSupport.ai

Invoicing 52

Invoicing AI Legal CRM 52

Hodusoft

DECEMBER 6, 2022

This feature allows agents to quickly resolve customer queries and consistently deliver customer service despite interruptions such as call dropouts or network disturbances. Creates personalized experience with CRM integration A CRM gathers customer information through their interactions with the business.

Contact Center 52

Contact Center Omnichannel CRM Data Entry 52

SugarCRM

JUNE 25, 2024

Leveraging our newly joined forces with intelligent account management capabilities can accelerate revenue while enhancing customer satisfaction. And from that create sales strategies to increase revenue, maximize profitability and improve customer satisfaction.

Sales 26

Sales CRM AI ML 26

Aquire

JULY 30, 2021

Using an automated system to handle the whole process from beginning to end will save you time, improve your productivity, and increase customer satisfaction. Using conversational customer experience software helps you streamline the process — the most popular way of tackling problems is through ticketing. Show billing history.

Customer Service 98

Customer Service Omnichannel Social Media Invoicing 98

ClientSuccess

MAY 8, 2019

; 3) ensure the team knows they aren’t judged by the status but rather the status is critical for driving insights across the business; and 4) actively leverage the Pulse insights to drive action and customer experience improvements across the business. Late Invoice Payments. The number of days a customer’s invoice is past due.

Invoicing 59

Invoicing Net Promoter Score NPS Touchpoint 59

SugarCRM

OCTOBER 12, 2021

Think of all the simple yet repetitive things you do in a given day: firing off emails in a drip campaign, adding sales calls to your calendar, posting on social media and sending out invoices. All the mundane things you take care of in the day-to-day interactions you have with your CRM can be hemmed up with marketing automation.

Predictive Analytics 47

Predictive Analytics Data Mining CRM Invoicing 47

InteractionMetrics

NOVEMBER 11, 2024

So there are things that they should be able to QA, um, that have and things that they should just know in their CRM system that there’s no reason to bother you with. I think there really was like an interest in market research, customer feedback. So it was kind of like, yes, measurement of aspects of the customer experience.

NPS 52

NPS Net Promoter Score Start-ups Unstructured Data 52

SugarCRM

DECEMBER 15, 2022

With a strong CX strategy , companies can achieve higher customer satisfaction rates, reduce customer churn, and increase revenue, all while building a long-term customer base. Every invoice you send out is a potential Moment of Inspiration (MOI). Sounds like a win-win, right?

Customer Experience 26

Customer Experience Invoicing Start-ups CX 26

SugarCRM

DECEMBER 15, 2022

With a strong CX strategy, companies can achieve higher customer satisfaction rates, reduce customer churn, and increase revenue, all while building a long-term customer base. Every invoice you send out is a potential Moment of Inspiration (MOI). Sounds like a win-win, right? Because it is—no trick statements here!

Customer Experience 26

Customer Experience Invoicing Start-ups CX 26

Ameyo Callversations

JUNE 15, 2021

If your customer is waiting for a confirmation on their order, you can quickly engage with them on WhatsApp and send them an invoice confirming the order. Let your customers find answers in the most unexpected ways to walk a step ahead. Who is not using WhatsApp in 2021? Never Lose Track of Chat History. Chat-based Ticketing.

Customer Satisfaction 52

Customer Satisfaction Invoicing E-commerce Omnichannel 52

C3Centricity

MARCH 31, 2020

Me : “ Here attached please find the invoice concerning my purchase.” ” TomTom : “ Denyse, many apologies, but it seems the purchase invoice is not attached in the correct format since I am unable to open it. As requested, I attach a PDF of the invoice.” Customers want companies to value their time.

Customer Service 71

Customer Service Invoicing CRM Legal 71

Comm100

FEBRUARY 6, 2018

Business Seeks Industry-Leading CRM. Business on a Budget Seeks Uncomplicated CRM. Business Seeks Industry-Specific CRM. Company with Reliable CRM Seeks Hassle-Free Live Chat Software. Business Seeks All-in-One Customer Service Software. Business Seeks Social Media Software with Integrated Social CRM.

Social Media 42

Social Media CRM Omnichannel Invoicing 42