eglobalis

JULY 31, 2024

By integrating chatbots with advanced natural language processing (NLP) capabilities, businesses can offer personalized and context-aware responses, boosting customer satisfaction and loyalty through efficient and effective communication. Continuous Personalization Customers expect personalized interactions at every touchpoint.

Customer Experience 328

Customer Experience Social Media Predictive Analytics AI 328

CommBox

MARCH 7, 2022

Google has become the primary engine for businesses that are looking to promote their services – 92% of online searches are via Google. CommBox’s AI allows you to build smart chatbots for various use cases (customer service, sales, etc), and automate complex processes by setting automation rules. .

Omnichannel 52

Omnichannel Start-ups Engineering Customer Service Sales 52

CommBox

MARCH 7, 2022

Google has become the primary engine for businesses that are looking to promote their services – 92% of online searches are via Google. CommBox’s AI allows you to build smart chatbots for various use cases (customer service, sales, etc), and automate complex processes by setting automation rules. .

Omnichannel 52

Omnichannel Start-ups Engineering Customer Service Sales 52

SurveySensum

JULY 14, 2020

President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132