eglobalis

APRIL 27, 2025

That means integrating CRM, ERP, ticketing, product, and communication platforms. These tools integrate with CRMs, ticketing systems, and ERPs. Industry-Specific Agentic Tools In finance, healthcare, and manufacturing, vendors are launching compliant, vertical-focused agents.

AI 248

AI CX B2B Compliance 248

Intercom

JULY 25, 2022

Discover the top trends transforming customer engagement. Intercom sponsored Harvard Business Review Analytic Services to conduct a survey of 317 business leaders across a range of industries, including manufacturing, healthcare, technology, financial services, and more.

Artificial Intelligence 104

Artificial Intelligence Outlook Machine Learning Manufacturing 104

SugarCRM

AUGUST 1, 2024

Founded in 1953, Empresas ADOC is a leading shoe manufacturing and retail company in Central America. With a vast customer base across multiple countries and brands, achieving a 360-degree view of customers and providing top-notch customer service is a top priority.

Net Promoter Score 48

Net Promoter Score CRM Manufacturing Finance 48

SurveySensum

JULY 14, 2020

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. LinkedIn : [link] /.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132