SugarCRM

AUGUST 1, 2024

This requires a deep understanding of specific needs and the flexibility to customize solutions that handle the complexity of the operations. These improvements testify to the enhanced customer engagement facilitated by the CRM strategy. As such, Sugar is at the heart of everything I do.

Net Promoter Score 26

Net Promoter Score CRM Manufacturing Finance 26

CommBox

MARCH 7, 2022

To do so, you need to unify all your customer service channels to an omnichannel customer communication solution that supports Google’s Business Messages, like CommBox. . Find out more how CommBox can enhance your service with Google’s Business Messages . Qualify leads and Increase sales faster .

Omnichannel 52

Omnichannel Start-ups Engineering Customer Service Sales 52

CommBox

MARCH 7, 2022

To do so, you need to unify all your customer service channels to an omnichannel customer communication solution that supports Google’s Business Messages, like CommBox. . Find out more how CommBox can enhance your service with Google’s Business Messages . Qualify leads and Increase sales faster .

Omnichannel 52

Omnichannel Start-ups Engineering Customer Service Sales 52

Hodusoft

JANUARY 28, 2021

The software helps with sales campaigns and it proves simply invaluable for customer service. Sales campaigns. Think up strategic campaigns to draw in more customers and then use call center software for implementation. Customers, existing or prospective, will use just about any channel which is convenient.

Social Media 105

Social Media Contact Center Sales Omnichannel 105

CommBox

MARCH 13, 2022

Imagine automatically personalizing any message on your campaigns by streaming customer data from your internal systems. Send mass messages to thousands of customers at once! . CommBox integrates with any CRM, so you can also stream customer data from your internal system and create a more expansive contact list for your campaigns.

Sales 52

Sales Omnichannel CRM AI 52

DMG Consulting

SEPTEMBER 13, 2021

Every employee plays a role in delivering an outstanding customer experience (CX), whether in direct contact with customers or supporting customer-facing co-workers. Routing and queuing applications are used to receive, route, and deliver omnichannel interactions to the appropriate agent (live or automated). (On

Contact Center 48

Contact Center Artificial Intelligence Entertainment CRM 48

SurveySensum

JULY 14, 2020

President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132