Stuck in an Outdated CX Framework? Here’s Why You’re Missing Out on Real Results
eglobalis
NOVEMBER 3, 2024
Similarly, regular cross-functional workshops can be beneficial for identifying and addressing pain points in the customer journey that may require multi-departmental efforts to resolve. In B2B settings, leveraging technology in this way supports a culture that prioritizes deep customer relationships and a commitment to service.
Let's personalize your content