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The platform can seamlessly integrate with other platforms like CRM systems, etc. Integration and Compatibility Qualtrics : Qualtrics is designed to support large organizations by offering extensive integration options that allow for the unification of data from many sources, including CRM systems, analytics tools, and marketing tools.
Did you also send your first customersurvey through Google Forms? Then how are you adding logic to your surveys? Or, integrating the platform with your CRM? Yes, Google Forms is one of the most simple and easy platforms to create surveys. There is no smorgasbord of customersurvey templates.
We explored customer review platforms like G2 and Capterra to get an understanding of GetFeedback’s features, and pros and cons, based on customer reviews. Limited Integrations A robust feedback management tool should come with integrations with different CRM and data analytics tools. So let’s explore.
Customer Segmentation The best NPS tool will segment your customers into three categories, namely, promoters, passives, and detractors amongst other segments such as tags, demographics, etc. The respondents are classified into these categories according to the score given by them in the survey.
That’s why you can seamlessly integrate any kind of platform that you use every day such as Outlook, SalesForce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Great customer support. Contact the sales team to get customized quotes. It also helps you create your surveys with logos, desired fonts, and graphics. .
The platform can seamlessly integrate with other platforms like CRM systems, etc. Cons: It does not have specialized survey tools like Qualtrics. It does not provide its users with many customsurvey templates. Can both platforms integrate with CRM systems?
End-to-end feedback management In-built survey templates Seamless Integrations Contact Management AI-enabled text and analytics software Role-based analytical dashboard Advanced analytical reporting capabilities Starts at $99/per month 4.7 In other words, it allows you to get instant answers from individuals through online surveys.
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