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Mid-Market Companies – Big Enough to Matter But Small Enough to Care

SugarCRM

But the real customer experience (CX) fun, in my opinion, is with mid-market companies. For a CX nerd like me, there is no more fun than helping a decent-sized company light up the leads, accelerate the sales and turn their customers into #RavingFans. What is a mid-market company? Let’s describe the mid-market a bit further.

CRM 49
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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

Whether you’re interested in speaking, exhibiting or simply attending these events, we wanted to keep everybody informed on the upcoming Contact Center and CX Events. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC. This is it.