CRM CXM Social Listening 
eglobalis
JULY 31, 2024
Customer Experience Management (CXM) Software Tools like Qualtrics and Medallia as the leaders of this sector help manage and analyse customer interactions across different touchpoints. These platforms also offer social listening capabilities to monitor customer sentiment and respond proactively.
Sprinklr
OCTOBER 20, 2021
Social suites platforms are designed just for this purpose. Your social suites strategy can easily become disconnected by data silos and point solutions, with different teams engaging with customers in different ways. Your unified social suites strategy should: Capture actionable consumer insights. Fewer silos and dead ends.
Expert insights. Personalized for you.
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