SugarCRM

OCTOBER 26, 2023

With the proper set of tools and features, CRM software can become an essential part of operating a business. If you’re just starting out your CRM software search or you’re just prospecting the market for newer solutions, keep reading because we have a short list of capabilities that all CRMs should have.

CRM 29

CRM Predictive Analytics Data Entry ML 29

SugarCRM

SEPTEMBER 5, 2024

Customer relationship management (CRM) systems are increasingly important for business growth. But in a world where no two companies are the same, finding a one-size-fits-all CRM that meets all your requirements can also be increasingly difficult. It works with your data. Rolling out a new CRM can be tricky.

Business Growth 26

Business Growth CRM Data Entry Predictive Analytics 26

SurveySensum

MAY 31, 2024

Leverage Predictive Analytics AI’s predictive analytics can help you foresee customer needs and expectations. AI systems analyze customer history, behavior, and preferences to predict their requirements in advance.

AI 52

AI CX Customer Experience Sentiment Analysis 52

SugarCRM

MAY 4, 2023

For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. You can also use AI to automate routine tasks, such as customer data entry or document processing, which then frees up your employees’ time for more important work.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 4, 2023

For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. You can also use AI to automate routine tasks, such as customer data entry or document processing, which then frees up your employees’ time for more important work.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26

SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. But what was once an island occupied only by your sales team, CRM use cases have grown beyond the sales org and started to be integral parts of your day-to-day marketing and customer service operations.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Data Entry 26

SugarCRM

MAY 4, 2023

For example, you can use AI to analyze the customer data you already have to identify key trends and patterns. You can also use AI to automate routine tasks, such as customer data entry or document processing, which then frees up your employees’ time for more important work.

Technology 26

Technology Technology Artificial Intelligence Machine Learning 26