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More deals, less work: how to unlock new efficiencies with sales automation

Intercom, Inc.

Operating a sales organization at any scale involves a lot of tedious, repetitive work. Without sales automation, this work can become a black hole for your sales reps’ time. Here are our top tips, workflows and tools for automating the sales process. What is sales automation? What is sales automation?

Sales 192
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The ultimate guide to sales opportunity management

Zendesk

In the world of sales, nothing’s a done deal unless there’s a signature on the dotted line. In this comprehensive guide, we’ll cover the basics elements surrounding opportunity management, including: A sales opportunity management definition. CRM opportunity management. What is sales opportunity management?

Sales 98
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Close.io CEO Steli Efti on the rights and wrongs of lead qualification

Intercom, Inc.

Steli is the CEO of Close.io , an inside sales CRM that helps startups and SMBs generate high-quality leads and close more deals. When he’s not building software, Steli’s sharing content with the wider sales community through the Close.io Above all, Steli believes the key to success in sales is qualifying leads well.

Sales 223
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Selling the solution: Why solution sales are taking over

Zendesk

A common issue in the sales industry is that some salespeople fixate on selling their product or service without considering if it will actually help the customer. Solution selling is a decades-old sales methodology that involves a more empathetic approach to sales. Product selling is the more traditional sales approach.

Sales 98
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Our Top 6 Picks for Call Center Automation Software

Fonolo

Sales and marketing Modern contact center agents are no longer just support reps — they’re key parts of your sales and marketing team, too. Sales and marketing automation involves setting up sequences to move the sales cycle along while improving overall conversion. Our Picks for Best Call Center Software 1.

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Why Should You Automate Your Customer Relationship Process

Win the Customer

An effective CRM system can help a business maximize the value of their customers through improving every aspect of the customer relationship. Sales , marketing and customer service departments sometimes are in competition with each other for resources and results. Management will also gain a clearer picture of the sales pipeline.

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Get More CRM for Less When You Choose Sugar

SugarCRM

Are you living your CRM dream? Current Sugar customers have increased close rates by 30% and enjoyed time savings of at least 45% on data entry. If your current CRM isn’t performing the way it should, we would like to show you a better way. They concluded that a new start, with a new CRM would be in order.

CRM 49