CommBox

JANUARY 18, 2024

Identify your top 3 business needs Forget about AI as a grander concept, and reverse engineer your AI strategy. Enhance, don’t replace your CRM with an adaptable solution that doesn’t require drastic system changes. Ask yourself the basic questions like what existing procedures and processes are in place that need improvement?

AI 98

AI Unstructured Data Engineering CRM 98

Confirmit

AUGUST 7, 2019

Confirm supports Market Researchers who are increasingly challenged to mine the wealth of information from multiple feedback channels - including social media, CRM systems and unstructured data sources. Leading MR agencies use the Confirmit Horizons platform as the engine of their business.

Unstructured Data 40

Unstructured Data Sentiment Analysis Social Media Engineering 40

Customer Experience Matrix

MARCH 3, 2017

CaliberMind has embedded a third-party data load and transformation tool to manage such inputs. The system stores structured data in Redshift, semi-structured data in MongoDB, and unstructured data in S3. These can be loaded into the CRM database or displayed in a window on the CRM desktop.

B2B 48

B2B Unstructured Data Machine Learning Structured Data 48

Gainsight

APRIL 8, 2019

First of all, the data is collected in many different systems—such as your CRM, marketing automation, finance, support, product analytics, and other solutions. What’s more, is that all of that data comes in different formats: Type of Data. High-volume streaming data. Batch data. Unstructured data.

Technology 45

Technology Technology Structured Data Unstructured Data 45

SurveySensum

SEPTEMBER 11, 2024

In this modern life, an average customer is being driven by a cognitive overload and to cope with and alleviate this burden, customers are now pushing the traditional brand interaction and are turning to AI engines to make routine decisions for them.

Predictive Analytics 52

Predictive Analytics AI Customer Experience Text Analytics 52

Ameyo Callversations

APRIL 21, 2022

The precious calls with the customers provide the purest data and feedback about your customer. Instead, contact centers should be integrated with modern-day tools such as CRM, workflow management, ERP, order management, and quality management solutions. This integration enables them to collect data in real-time.

Contact Center 52

Contact Center Technology Technology Unstructured Data 52

Customer Experience Matrix

MARCH 6, 2016

billion $420 - $520 Infusionsoft small business integrated sales and marketing software 35,000 $100 million $2,857 HubSpot integrated marketing and CRM software 18,100 $181 million $10,000 Infusionsoft managers recognize that expanding the customer base requires making marketing easier. million $1.6

Unstructured Data 54

Unstructured Data Artificial Intelligence Finance Start-ups 54