Hodusoft

JUNE 17, 2021

It is our vision to make innovative market leading software accessible to businesses of all sizes. Contact centers in which agents heavily use applications such as CRM applications should look into desktop analytics to supplement call recording. Very reliable software.” – Adetayo C, From Gambling and Casino industry.

Contact Center 98

Contact Center Gambling Text Analytics Government 98

ClearAction

AUGUST 22, 2020

Proven winners both during and after a down cycle are those that embrace a slowdown as an opportunity to strengthen innovation and business processes. Consider the customer data residing in survey reports, complaint logs, service and sales call reports , CRM databases, win-loss analyses, the Internet, and so forth. Customer Engagement.

Customer Experience 77

Customer Experience Non-Profits Gambling Innovation 77

Intercom, Inc.

JANUARY 14, 2021

A CRM for Product. It’s a B2B SaaS application, think of it as a CRM. Let’s build a system that’s going to be just like a CRM, but optimized for the needs of the product or R&D organizations.” I started as a product manager and ended up as the VP of product. And here we are, six years later.

Engineering 225

Engineering E-commerce Start-ups Sales 225

Intercom, Inc.

FEBRUARY 21, 2019

” Because the CRM enterprises love will be very different from the CRM small and medium businesses like. I think there’s a lot of ways we can innovate on the tool, but yeah. And three, you need to build and innovate on our brand.” It’s still early days. Selling to educated customers.

Education 123

Education Start-ups B2B Sales 123