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The Shutter Shop: From Manual Processes to Automated Success

SugarCRM

Lack of Meaningful Customer Insights : Without a robust CRM system, The Shutter Shop lacked real-time insights into customer preferences, making it challenging to tailor product offerings and pricing strategies effectively and identify trends in product demand.

Outlook 61
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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Matthew Lyons is the Director of Content at Game Gavel. Matt has been playing video games his entire life and pushing evergreen gaming and tech content throughout the internet for the last 10 years. Matthew can be described using one single word – passionate. What is Matthew most passionate about?

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The Transformation of Workforce Engagement Management

DMG Consulting

The cloud is a game changer for both companies and vendors due to its proven benefits for both groups. This is in large part a response to their enterprise customers who have been asking these vendors for years to open up their solutions so that they could interoperate with other systems and applications, particularly CRM solutions.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

Matthew Lyons is the Director of Content at Game Gavel. Matt has been playing video games his entire life and pushing evergreen gaming and tech content throughout the internet for the last 10 years. Matthew can be described using one single word – passionate. What is Matthew most passionate about?

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The Future of Customer Experience Calls Urgently for a Significant Shift

ClearAction

CXM for the future requires a flow : holistic outlooks and strong connectivity, communication and synergies flowing across CX programs, departments, lines of business and competencies. This is like the game of Jenga , where short-cuts in the base (headquarters) generate wobbliness at the top (customer touch-points).

CXM 63
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7 Best AskNicely Alternatives & Competitors to Check Out in 2023

SurveySensum

Best Features SurveySensum seamlessly integrates with various tools like HubSpot, Salesforce, Slack, Outlook, etc., Its user-friendly interface and robust feature set make it a game-changer in enhancing customer experience and driving business growth. simplifying the incorporation of feedback into existing workflows.

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SugarConnected on Tour 2022: How Our Customers Achieve User Adoption and Eliminate Siloes

SugarCRM

Gayle Richardson , CRM and DPO Manager at Juniper Education, and Andrew Ord , Product Owner at Rightmove, joined us on our last SugarConnected on Tour panel to discuss all things CRM adoption and how their companies fuel growth with SugarCRM. Rightmove: Creating Game-Changing Moments to Boost User Adoption.

CRM 26