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--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in ManagementConsulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Back towww.1to1media.com.
--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in ManagementConsulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!
--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in ManagementConsulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!
A leader in customer experience, he has spent years in leading successful CX, Voice of the Customer (VoC), and marketing teams. Chad Horenfeldt – Director of Customer Success at Kustomer. Colin is an accomplished Speaker, a renowned Best-Selling Author, and a Co-Host of a successful podcast, The Intuitive Customer.
--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in ManagementConsulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!
--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in ManagementConsulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!
--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in ManagementConsulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!
--> -->. ); 1to1 Media is a division of Peppers & Rogers Group, a leader in ManagementConsulting. Welcome to 1to1 Media — a multimedia resource for CRM and Customer Experience Professionals. CRM Best Practices. Customer Strategy Trends. Customer Loyalty. Customer Service. Customers Rock!
Peter Lavers Customer Experience and CRM Expert. NPS is NOT the answer to everything like some would have us believe - especially in corporate / B2B key account management where long-term trust and relationship quality are key. Chip Bell Customer Loyalty Keynote Speaker, Trainer, Author. blog linkedin twitter Why?
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