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After many treacherous trials, they did complete their mission of surveying the Louisiana Territory from the Mississippi River to the Pacific Ocean. In essence, laying the groundwork that customer focus was more than just implementing a CRM system. . They no longer needed to call a sales representative to begin information seeking.
These might include email, live chat, CRM software , or social media. You must be able to communicate with different people within a potentially large organization—all in service of helping customers or making a sale. Reps who are comfortable communicating on an array of channels are able to meet customers where they are.
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