Intercom, Inc.

AUGUST 27, 2020

Customer acquisition costs are rising , churn is every company’s poison pill, and the competition is relentless. Success in the subscription economy isn’t about having the best product; it’s about having the strongest customer relationships. Listen to the full episode above or get Carl’s key takeaways below.

Customer Relationship 211

Customer Relationship Sports Construction Manufacturing 211

Return Customer

MAY 16, 2018

In fact, in nearly a quarter of the cases, these loyalty programs were found to elicit a negative or non-existent reaction, thus hurting customer relationships. Reward points and loyalty certificates are no longer adequate to sustain business relationships. There are several ways this is done.

B2B 71

B2B Manufacturing Customer Acquisition Customer Loyalty 71

Intercom, Inc.

JULY 1, 2019

At Collision , I spoke about the new techniques that product owners and marketers will need to navigate the world of customer relationships. This idea that you now pick one razor blade manufacturer and you’re done. And you compare your lifetime value with how much money it costs you to win a customer. LTV > CAC.

Customer Retention 223

Customer Retention Start-ups Manufacturing Customer Acquisition 223

SugarCRM

MAY 11, 2023

The manufacturing sector is not only riding but embracing this new age wave of digital transformation. Customer relationship management (CRM) solutions serve as a hub of this transformation and help organizations turn transformation investments into revenue.

Manufacturing 26

Manufacturing CRM Construction Sales 26

Helpt

FEBRUARY 27, 2023

Here are the top 7 reasons how SMB manufacturing companies can boost revenue and focus on growth by investing in customer experience. By investing in customer experience, SMB manufacturing companies can build customer loyalty and foster long-term relationships with their customers resulting in lower costs and more revenue.

Manufacturing 52

Manufacturing Customer Loyalty Customer Satisfaction Customer Acquisition 52

Customer Bliss

JANUARY 19, 2016

When you establish a competency for managing the processes of key customer touchpoints that make or break your relationship with customers, you can start taking actions before customer relationships have eroded and caused customers to depart. Conclusion.

Touchpoint 44

Touchpoint Manufacturing Customer Acquisition Innovation 44

Customer Bliss

JANUARY 19, 2016

When you establish a competency for managing the processes of key customer touchpoints that make or break your relationship with customers, you can start taking actions before customer relationships have eroded and caused customers to depart. Conclusion.

Touchpoint 40

Touchpoint Manufacturing Customer Acquisition Innovation 40