Customer Acquisition, Data Mining and Touchpoint

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Customer Acquisition

Data Mining

Touchpoint

CX ROI Metrics Roadmap

ClearAction

JULY 8, 2024

A leading indicator shows what customers will soon experience. Chief Marketing Officers measure the purple metrics shown below about what happened in the market : customer acquisition cost, margin expansion, sales velocity, customer retention, recurring revenue, expanded purchases, and referral revenue.

CX Customer Acquisition Data Mining Customer Retention

4 Gold CX Metrics for CX Leaders

ClearAction

DECEMBER 5, 2023

Your influence: You’re collecting customer experience insights every moment in databases of all kinds. When you data mine CX insights and inspire managers to use it for every growth effort , you’ll see much higher performance in these growth metrics: CX-Inspired Growth leads to Right the First Time.

CX Non-Profits Data Mining Start-ups

Tech Customer Success

CX ROI Metrics Roadmap

4 Gold CX Metrics for CX Leaders

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