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For comparison, she reaches for an example outside the software world: car manufacturer, Tesla. Enterprise sales conjures images of fleets of sales teams, feet on the street, hustling hard to reach customers, and endless rounds of pitches to win over multiple stakeholders. I think people want to buy like that.”.
It enables leaders to know before customers tell you – if your operation is reliable (or unreliable) at key customertouchpoints. To drive customer asset growth, leaders need to care about and require reliable operational performance in key customer intersection points. Manage Key CustomerTouchpoints.
It enables leaders to know before customers tell you – if your operation is reliable (or unreliable) at key customertouchpoints. To drive customer asset growth, leaders need to care about and require reliable operational performance in key customer intersection points. Manage Key CustomerTouchpoints.
It enables leaders to know before customers tell you – if your operation is reliable (or unreliable) at key customertouchpoints. To drive customer asset growth, leaders need to care about and require reliable operational performance in key customer intersection points. Manage Key CustomerTouchpoints.
Did we hit the manufacturer objectives? I wouldn’t say that every customer experience starts with an online channel. You know, the touchpoints are anywhere from 30 to 50 different touchpoints before a customer even shows up at our store or contacts the store. People are looking at manufacturer websites.
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