Customer Experience Matrix

JUNE 18, 2017

The best way to do this is to have members delegate as many decisions to the network as possible, starting with things like subscriptions for restocking groceries and on-demand transportation. But the majority of marketing technology is used for customer acquisition, and much of that could become obsolete.

Artificial Intelligence 84

Artificial Intelligence Transportation Predictive Analytics Retail 84

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. What outcomes are your customers expecting?

Education 52

Education AI Artificial Intelligence Healthcare 52

MattsenKumar

JUNE 3, 2021

Massive saving on rent, free coffee, and transport allowance is allowing organizations to self-fund themselves. The E-commerce landscape is evolving; new technologies like AR, ML, and AI enable new players with customer acquisition. Bloomberg reports Google saved $1 billion by letting employees work remotely.

E-commerce 52

E-commerce Retail Non-Profits Government 52