Remove Customer Expectations Remove Customer Experience Remove Event Planning
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Everything just changed: How to keep your customers at the center during turbulent times

Intercom, Inc.

If you have radio advertising in your plan, you should expect its effectiveness to drop considerably. Similarly, if you have events planned for this year, you should look to virtual alternatives. How do you communicate with customers when your business and their businesses are going through so much change?

Education 228
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How Well Do You Know the Six Customer Experience Performance Domains?

CX Journey

The Customer Experience Professionals Association (CXPA) was established in 2011 to support and to advance the customer experience profession, to set standards for the profession, and to increase the visibility of these long-unsung heroes. this impact the customer and his experience?