Customer Expectations CX Vermont 
Zendesk
NOVEMBER 17, 2022
If your CX team isn’t leveraging customer data to create more personalized conversations, they’re missing out on an opportunity. When companies provide exceptional CX, it can be an engine for growth. Build better customer solutions with new CX tools. This is an ideal time to review your company’s brand strategy.
Zendesk
APRIL 2, 2021
During the pandemic, support tickets surged, and customer expectations stayed sky high. According to the Zendesk Customer Experience Trends Report, the shift to online support has pushed requests to all-time highs for small and mid-sized businesses: average weekly support requests increased 25 percent since the beginning of 2020.
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