Customer Expectations Mystery Shopping Structured Data 
Comm100
AUGUST 21, 2018
This shouldn’t be seen as a bad thing: With your live chat agents handling more complex queries, they will need more time to offer the helpful, nuanced responses that your customers expect of them. Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data.
Comm100
AUGUST 21, 2018
This shouldn’t be seen as a bad thing: With your live chat agents handling more complex queries, they will need more time to offer the helpful, nuanced responses that your customers expect of them. Chatbot “training” is possible in the sense that chatbots can use machine learning to convert user interactions into structured data.
Expert insights. Personalized for you.
40 
Let's personalize your content