Building a Customer Experience (CX) Strategy
CX Accelerator
OCTOBER 7, 2019
The C-suite needs see, if there was a (customer) problem, yo.you solved it. And remember, stay laser focused on the customer! Step Three: Collaborate and Listen to Employees A company’s growth and profitability are linked to the satisfaction of its workforce. He is a leader in the “CX Ohio” community and CXPA Columbus Chapter.
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