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B2B Customer Experience Governance

ClearAction

In addition to the groups listed above: Marketing managers are creating content and campaigns to educate and nurture prospective and existing customers. They may have created customer segments and personas. Make these managers your allies in your enterprise’s CX excellence quest. Build from these strengths.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Ian Golding – Customer Experience Consultant, Speaker, Author, Blogger. LinkedIn : [link]. LinkedIn : [link]. Website : [link].