Customer Experience Management and Ohio

Surprising Find: Which US States Are The Most Gabby?

Beyond Philosophy

MARCH 2, 2016

The most impatient callers were in Kentucky and Ohio, being the most likely to hang up on hold; callers in Louisiana and Colorado were the most patient. Chances are, the call center experience you provide for the residents of Kentucky and Ohio is the same as you provide for the inhabitants of Louisiana and Colorado.

Customer Experience

Customer Experience Customer Experience Management CX Technology

Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

MARCH 26, 2018

Dive into the innovation, strategies and tactics you’ll need to success in Today’s Ecommerce environment – from increasing customer satisfaction to boosting productivity and cutting costs. SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. Customer experience management is emphatically the top priority for operators.

Contact Center

Contact Center Artificial Intelligence Customer Experience CEM

Tech Customer Success

Surprising Find: Which US States Are The Most Gabby?

Call Center, Contact Center and Customer Experience Events – April 2018

Webinars

Stay Connected