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Instead of skiing through mountainous terrain for the week, sipping on Malbec wine from Argentina, and savoring Swiss cheese fondue, he skis up and down, again and again, on Boyne Mountain, every weekend day, gulping beer bottles of Milwaukee Light, and chomps on Wisconsin brats with his friends every weekend night. Why only three?
CustomerExperience , like everything else in the world, is changing. What customers want and what they do is changing, too. He compares where we are for the transformation of CustomerExperience as the transition from driving cars with gauges to driving Indy cars.
At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or CustomerExperience. This event is a hub of ideas, inspiration and industry connections for customer service and customer contact executives who strive to innovate the customerexperience.
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