Customer Experience Customer Feedback Hawaii 
Fonolo
AUGUST 3, 2017
Here are 5 tear-jerking customer experience stories for you to enjoy. It’s not uncommon for airlines to be the focus of criticism: delayed flights, poor customer service, costly airfares, etc. In this handy playbook, contact center leaders will learn the ins and outs of improving customer satisfaction. Plus So Much More!
Zendesk
APRIL 26, 2021
Customers are online more than ever, with customer service taking center stage. Half of customers say customer experience is more important to them now compared to a year ago, according to our research , and 77 percent report being more loyal to a company that offers a positive customer experience if they have an issue.
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