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How Well Do You Know the Six Customer Experience Performance Domains?

CX Journey

The Customer Experience Professionals Association (CXPA) was established in 2011 to support and to advance the customer experience profession, to set standards for the profession, and to increase the visibility of these long-unsung heroes. this impact the customer and his experience?

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SugarCRM’s 2021 Year in Review

SugarCRM

2021 was all about being able to see customers and deliver experiences like never before. Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. 2021 is the year we let the platform do the work.

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Delivering impactful virtual events in the ‘new normal’

Qualtrics

We need to be thoughtful about how we do it… we're trying to think through what's the right cadence to be building an experience to engage our customers and our partners.”. Take your digital experience to the next level with our Digital CX toolkit. So this would've been my 15th physical events. Access Now.