Customer Experience, Education and New Hampshire

Entrepreneur and Futurist Charlene Li: ‘Don’t let amazing current customers blind you to future customers’

Qualtrics

APRIL 7, 2021

Charlene relates the story of one leader with the foresight to see those future customers and to boldly advance towards them, and this is a leader who doesn’t have the last name Jobs, Bezos, or Musk: “One of my favorite examples is nowhere near tech. It is Southern New Hampshire University. It has 30,000 students on campus.

Non-Profits

Non-Profits Education Innovation Customer Experience

Companies Scramble to Report on COVID-19 Business Impact

Customer Experience Matrix

APRIL 1, 2020

Extreme growth was concentrated in hard-hit areas including California, New Hampshire and Oregon. Customer Data Platform vendor Amperity reported a less rosy result in its COVID-19 Retail Monitor , which draws data from Amperity’s retail clients. At the moment, half the companies on the list are hiring.

Retail

Retail Entertainment Government Social Media

Tech Customer Success

Entrepreneur and Futurist Charlene Li: ‘Don’t let amazing current customers blind you to future customers’

Companies Scramble to Report on COVID-19 Business Impact

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