CX Journey

MAY 3, 2016

The Customer Experience Professionals Association (CXPA) was established in 2011 to support and to advance the customer experience profession, to set standards for the profession, and to increase the visibility of these long-unsung heroes. this impact the customer and his experience?

Customer Experience 40

Customer Experience Event Planning Voice of the Customer Education 40

SugarCRM

DECEMBER 15, 2021

2021 was all about being able to see customers and deliver experiences like never before. Sugar challenged the hassles of traditional CRMs by unveiling high-definition customer experiences (HD-CX), a step beyond the traditional 360-degree customer view. We Drove Innovation. Closing Thoughts.

Event Planning 49

Event Planning Construction AI Sales 49

Qualtrics

JUNE 30, 2020

In this series we'll discuss all things digital, digital marketing, digital analytics, digital strategy, and digital customer experience. So this would've been my 15th physical events. So we had it all planned, of course, just like everyone else did. We're all still in the business of building great customer experiences.

Start-ups 26

Start-ups Innovation Government Technology 26