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Do you honor your customers’ dignity? Would you roll your mom into a hospital hallway and then leave her there? Emotionally, employees are spent or they are intellectually exhausted from putting customers lives back together again. And that’s not uncommon in a variety of industries. Of course not.
Here are 5 tear-jerking customerexperience stories for you to enjoy. It’s not uncommon for airlines to be the focus of criticism: delayed flights, poor customer service, costly airfares, etc. Unfortunately his mother was dying and he knew he only had a short amount of time to get to the hospital and say goodbye.
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