Fonolo

FEBRUARY 7, 2023

A commitment to care for your personal well-being is above and beyond the customer service you might usually expect from a financial institution. But for almost 100 years, Hawaii State Federal Credit Union has been guided by this founding principal as they do business with – and care for – their 120,000 members.

Customer Service 140

Customer Service Innovation Customer Satisfaction Technology 140

CX Accelerator

MAY 16, 2018

Apparently I’d live eight years longer if I moved to Hawaii? I’ve had an insatiable hunger ever since to learn everything I can about Customer Experience and to give knowledge back to the community. My ability to innovate and find creative resolutions has skyrocketed as a result. years, this is a really long time.

CX 203

CX Start-ups Gaming Education 203

Customer Experience Matrix

OCTOBER 17, 2014

The mobile app builder for Salesforce1** is the sort of innovation only a geek would love: after all, most people don’t think much about system building in general, let alone get excited about making it easier to build mobile apps for Salesforce. Wave”, apparently to justify many Hawaii-themed promotions and an appearance by the Beach Boys.

Predictive Analytics 74

Predictive Analytics Innovation Sales Technology 74