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🌍✨ Celebrating International Women’s Day! ✨🌍

ECXO

Article originally posted on the European Customer Experience Organization (ECXO.org) : [link] Today, we honor the strength, resilience, and achievements of women who lead, inspire, and stand for truth. Safra Catz is the CEO of Oracle Corporation, one of the most influential women in the technology industry.

Education 188
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The role of AI in making CX more accessible and inclusive

Zendesk

Customer experiences aren’t meant to be one-size-fits-all. According to our research, 66 percent of customers believe that AI will revolutionize how we communicate and interact with technology. But its ability to make customer experiences inclusive and accessible for all will help shape a truly revolutionary future.

AI 98
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See the Winners of Fonolo’s 2018 Customer Experience Excellence Awards

Fonolo

Put your hands together and give it up for the 2018 winners of Fonolo’s Customer Experience Excellence Awards! We are honored to acknowledge two amazing businesses for their outstanding achievement in improving their customersexperiences through the offering of call-backs. It’s that special time of year.

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Customer Reach – July Newsletter

Taylor Reach Group

Contact centers, customer service and customer experience: news, views and how to's. Technology Contact Centers Must Have for 2018 . Technology Contact Centers Must Have for 2018 . Technology Contact Centers Must Have for 2018. Newsletter. Apple Business Chat - A Contact Center Perspective .