Customer Experience Innovation Kentucky 
Chip Bell
FEBRUARY 5, 2019
Hunting, especially in more challenging weather conditions, requires using Kentucky windage. Kentucky windage is the practice of adjusting your aim to compensate for the circumstances. Great service providers use a type of Kentucky windage. the customer) and the conditions. They adjust to and accommodate the target (i.e.,
Zendesk
DECEMBER 14, 2023
Tom Eggemeier knows a thing or two about customer experience. Long before he was the CEO of Zendesk, his grandparents operated a small grocery store in Covington, Kentucky. “They gave amazing, proactive, personalized customer service to the people that shopped in their store, and I remember being in there,” he says.
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