Execs In The Know

MAY 23, 2024

May 23, 2024 — Global customer experience (CX) industry leader Execs In The Know has partnered with COPC, the global leader in the training and certification of the COPC CX Standard , to present a comprehensive 2.5-day PHOENIX, Ariz., day live training: Foundations in AI for CX Certification Program. To learn more and enroll in the 2.5-day

AI 52

AI CX Innovation Contact Center 52

Heart of the Customer

AUGUST 28, 2014

Witness Best Buy, which thrived in the 90s and early 2000s, driven by a culture of individual innovation. Kodak has a culture of pride in their science and innovation. A focus on innovation can result in skyrocketing costs. A focus on science can cause a company to miss customer’s non-scientific demands.

Customer Experience 94

Customer Experience Manufacturing Innovation Government 94

Beyond Philosophy

APRIL 19, 2019

This technology presents the most authentic option for capturing data on customers’ emotions during your Customer Experience. This technology is the next level of Customer Experience analysis and the future for the industry. Take a look here: [link].

Technology 114

Technology Technology Customer Loyalty Innovation 114

SurveySensum

JULY 14, 2020

The Super-Heroes of Customer Experience are here! Customer Experience – The new focus of 2020! Customer Experience has become a top priority for businesses in 2020. They have not only brought new perspectives on the table but have redefined the customer experience exceptionally!

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Customer Bliss

NOVEMBER 29, 2021

A 2017 Minnesota Department of Health report review of tests, ordered by physicians in the state in 2014, validates the need for such conversations. Whether you’re an old brand or a new one, there is so much we can improve when truly put the customer at the center of our decision-making. Its results showed that $54.9

Healthcare 55

Healthcare Customer Experience Innovation 55

Qualtrics

DECEMBER 8, 2016

International Insights: Customer Experience, Promotional ROI, and Learning New Markets. // Royal Carribbean. Innovation Lab. Cutting edge research depends on innovations in digital optimization, research automation to get you from insight to change. . // Volkswagen. Qualtrics Summit. There’s an Insight Track for You.

Innovation 20

Innovation Sales Customer Experience 20

Taylor Reach Group

MAY 24, 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. Learn from Fortune 500 companies and innovative start-.ups Customer Contact – Europe: June 11-13, Dublin, Ireland. Is it possible to achieve churn reduction?

Contact Center 48

Contact Center CX Healthcare Social Media 48