CommBox

NOVEMBER 19, 2024

CommBox Secures $15M Investment from PSG, Prioritizing AI in Customer Experience Boston , MA – Nov. [18], link] “We’re proud to be entrusted by PSG to continue our mission to build better, more seamless, and innovative customer experiences,” said Dvir Hoffman, CEO of CommBox.

AI 52

AI Customer Experience Healthcare Compliance 52

Heart of the Customer

FEBRUARY 3, 2020

Less improbable was the Kansas City Chiefs come from behind win in Super Bowl LIV. The improbable happened. I got great service from CenturyLink. It was the third time is as many games they came from behind to win. On any given weekend during football season, any NFL team can rise up and beat all odds to get a win.

Gaming 88

Gaming Customer Experience 88

Beyond Philosophy

MARCH 2, 2016

New York and California residents talk the most; Oklahoma and Kansas residents talk the least. The implications the Marchex research reveals for your Customer experience are thought-provoking, to say the least. The implications the Marchex research reveals for your Customer experience are thought-provoking, to say the least.

Customer Experience 111

Customer Experience Customer Experience Management CX Technology 111

Customer Bliss

AUGUST 29, 2017

A very intriguing dimension of a company we all know so well, and you’ll be intrigued to hear how customer experience is a key part of how they help companies grow. Rhonda Basler currently leads the Customer Engagement team at Hallmark Business Connections, Hallmark’s B2B subsidiary. About Rhonda.

Customer Experience 71

Customer Experience Net Promoter Score B2B Social Media 71

Beyond Philosophy

MAY 31, 2016

Whenever this is surfaced, it’s useful to ask some relevant questions with regard to ultimate enterprise value, particularly the employee experience vis-à-vis the customer experience. What takes precedence, employees or customers? Which came first, cowboys or saloons? Chickens or eggs?

Customer Loyalty 111

Customer Loyalty Customer Experience Sales Technology 111

CommBox

OCTOBER 29, 2021

Founded in 2013, CommBox revolutionizes customer communication with its AI-powered omnichannel solution. Using the CommBox platform, companies and enterprises can provide a unified customer experience at the highest level while managing all customer interaction across all channels (website chatbots, messaging, emails, social media, etc.)

Omnichannel 52

Omnichannel Legal Social Media AI 52