Customer Think

SEPTEMBER 10, 2024

With the World Cup coming to New Jersey and the greater New York area in 2026, the time is now to create positive fan experience moments. And the recent Paris Olympic Games and Paralympic Games inspire us to think about how to improve fan experience management […]

Gaming 52

Gaming CX Technology Technology 52

Customer Bliss

JUNE 8, 2017

1 customer experience blog on the Internet, via a few of the following factors: Google reputation. 1 on their customer experience blog list. Who works on my customer experience blog? I do work with lots of other consultants, both inside customer experience and outside it. Google search ranking.

Customer Experience 40

Customer Experience Social Media Technology Technology 40

Customer Think

MARCH 13, 2024

As part of my series of customer interviews, I recently had the chance of speaking with Keith Cooper, vice president of customer experience at Bergen Logistics. Bergen Logistics is a global third party logistics provider, based in North Bergen, New Jersey.

Customer Experience 45

Customer Experience Technology Technology 45

Customer Experience Matrix

AUGUST 3, 2007

To carry on a bit with yesterday’s topic— QlikTech fascinates me on two levels: first, because it is such a powerful technology, and second because it’s a real-time case study in how a superior technology penetrates an established market. What they barely do is discuss the technology itself. in a future post.

Technology 54

Technology Technology Start-ups Gaming 54

Qualtrics

NOVEMBER 12, 2021

How William Paterson University is turning insights into action and driving a better student experience. Located in Wayne, New Jersey, William Paterson University is a public institution with approximately 10,000 students. The post William Paterson University is innovating the student experience appeared first on Qualtrics.

Innovation 26

Innovation Construction Actionable Insights Technology 26

Gainsight

JULY 11, 2023

SIIA recently recognized Northpass as the best Customer Education Platform for 2023 and ranks as a leader in G2’s grid. We have two offices in New Jersey (USA) and Wroclaw (Poland), which serve as gathering places for our 55 amazing teammates. The opportunity to join forces with Gainsight would achieve that outcome.

Education 40

Education B2B Innovation CRM 40

ClientSuccess

SEPTEMBER 24, 2019

We’re located in Pennsylvania, Georgia, Colorado, Texas and New Jersey so having open communication and a central “hub” for all our client data is extremely important to our culture. 3) From : Natalie Williams ; Director, Customer Success | Company : SmashFly Technologies | Location : Orange County, California.

Engineering 40

Engineering NPS Start-ups Sales 40