The DiJulius Group

JULY 13, 2022

Joel Sylvester has an unsurpassable passion for customer service. His career spans hundreds of companies, working with brands like Mayo Clinic, Wells Fargo, South Carolina Parks, Ohio Parks, and Fellowes. He has over 20 years of crafting exceptional customer experiences under his belt. Read Full Article.

Contact Center 52

Contact Center AI Customer Service Customer Experience 52

Fonolo

DECEMBER 4, 2019

Naturally, the video was shared on Facebook and Instagram and both the agent and the store were celebrated for their approach: Next up is a touching story about an internet technician who was making an in-home service call in South Carolina.

Customer Service 84

Customer Service Social Media Hospitality Hospitality 84

Service Quality Institute

APRIL 11, 2022

This week I have been in Hilton Head Island, South Carolina. In many places customer service is great. Your goal should be several; Get the customer to come back. You are hoping this bad customer experience was a one-off occurrence and rarely happens. They are in essence a monopoly. Tell their friends.

Retail 52

Retail Customer Service Customer Experience 52

Customer Experience Matrix

APRIL 1, 2020

So far, it's not very impressive: as of April 1 it had under 100 random listings from Walmart to Metrolina Greenhouses to the South Carolina National Guard. PR agency Global Results Communications just launched a COVID-19 Job Board to help people find work. Tech salary negotiators Candor (did you know that was a business?)

Retail 80

Retail Entertainment Government Social Media 80