2020 Vision: What Customer Service Looked Like in 2019
Fonolo
DECEMBER 4, 2019
From outbursts in restaurants, to caring agents looking after customers in airports, to racial incidents between customers that agents have to diffuse — all have had a place on the world stage, serving as instructive examples. In this clip , a Trader Joe’s employee looks to do the latter by trying to cheer the child up.
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