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From outbursts in restaurants, to caring agents looking after customers in airports, to racial incidents between customers that agents have to diffuse — all have had a place on the world stage, serving as instructive examples. In this clip , a Trader Joe’s employee looks to do the latter by trying to cheer the child up.
As marketers finish their initial emergency adjustments to coronavirus lockdowns, they are starting to think about longer-term plans. Customer Data Platform vendor Amperity reported a less rosy result in its COVID-19 Retail Monitor , which draws data from Amperity’s retail clients. Retail foot traffic tracker Placer.ai UK, and France.
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