The art of being truly customer centric: 6 lessons from Survey Monkey’s CMO
Intercom, Inc.
MARCH 14, 2019
6 ways to create a customer-centric culture. Listen to the voice of the customer. Former General Electric CEO Jack Welch was famously obsessed with customer feedback. Leela takes a similar tack, and believes customer feedback is the number one advantage you have to stay ahead of the competition.
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