Remove Customer Feedback Remove Customer Relationship Remove Direct Marketing
article thumbnail

4 ways to grow your customer base as a startup

Zendesk

But the work to grow your customer base doesn’t stop, even after multiple rounds of funding and an established foothold in the market. Startups know better than anyone that maintaining strong customer relationships drives growth through all stages of the business. How to grow your customer base.

article thumbnail

4 Tips For Scaling Customer Experience In B2B

Gainsight

Increased customer expectations, especially when it comes to recurring revenue , mean that B2B companies can’t just drag and drop B2C CX strategies—even mid-touch customers are far too complex and spend far too much in ARR for that to work. It’s not enough to engage with your customers one event at a time. Benchmark and repeat.

B2B 49