Customer Feedback Customer Survey Outlook 
SurveySensum
DECEMBER 24, 2024
SurveyMonkey is a widely-used customer feedback tool that offers drag-and-drop functionality to design surveys and analyze data for actionable insights. However, it falls short in key areas like advanced capabilities and customization, which might limit your CX operations. Whatsapp Surveys Starts at $99/month 4.7
SurveySensum
FEBRUARY 6, 2025
What is QuestionPro Platform Overview QuestionPro is a cloud-based survey and research software platform used for creating, distributing, and analyzing customer feedback in real time. It supports a wide range, including CX, EX, product, and market research surveys.
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SurveySensum
JANUARY 12, 2023
Did you also send your first customer survey through Google Forms? Then how are you adding logic to your surveys? Exactly for these reasons and many more, it is time to go beyond Google Forms to better feedback platforms in the market. . Yes, Google Forms is one of the most simple and easy platforms to create surveys.
Totango
OCTOBER 15, 2020
All logged interactions a customer has had with your entire organization. Customer feedback such as customer survey responses and satisfaction scores from various survey tools. . In addition to mapping customer data, customer data platforms integrate information from the tools you have already been using.
Qualtrics
NOVEMBER 22, 2019
Microsoft Outlook. Our very own CXO Julie Larson Green tells the story of how Microsoft Outlook was created — by the company’s Excel team. When the Excel team visited customers’ offices to gather feedback on the product , they got lots of feedback – ‘I wish it did this’, ‘I wish that worked a little better’ etc.
SurveySensum
OCTOBER 23, 2023
GetFeedback is a customer feedback platform that empowers businesses to capture real-time data from customers at different touch points of the customer journey. The tool provides several exciting features, like survey customization, a gamified user interface, feedback segmentation, custom reports, and many more.
SurveySensum
APRIL 5, 2022
SurveyMonkey is still a generic software that doesn’t do any better to enhance the customer feedback management process. It is more of a generic survey software than a dedicated customer feedback software. Limited survey design elements. Great customer support. Customer Feedback.
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