Remove Customer Feedback Remove Event Production Remove Net Promoter Score
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Thinking Beyond Delighted? Delighted vs SurveySensum

SurveySensum

Delighted is a simple CX tool designed primarily for Net Promoter Score surveys. Users are unable to respond to customer feedback directly from the platform. Lacks advanced customization capabilities. You’d need to juggle another tool just for quick, one-time feedback. Ready to explore your options?

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What is product-market fit? Examples and strategies to find it

Zendesk

When alignment occurs, your organization will receive far-reaching benefits, like: Customer loyalty: Customers are less likely to leave when your business delivers a great customer experience. Identify customer touchpoints causing issues and areas where they are satisfied.