Remove Customer Feedback Remove Key Driver Analysis Remove Unstructured Data
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Focus on What Matters Most with Key Driver Analysis

SurveySensum

With AI-driven key driver analysis, you can move beyond intuition and pinpoint exactly what factors matter the most. What Is Key Driver Analysis? For example , if your CSAT score is dropping, running a key driver analysis can help compare different factors that directly affect customer satisfaction.

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Top 5 Text Analytics Tools: Features, Benefits, and Use Cases

SurveySensum

Are you still analyzing your customer feedback manually? In this digital age, where feedback can be gathered from multiple sources from social media posts to online reviews, it has become imperative that you dont miss anything as each of these customer activities can be valuable for your business. Lets find out more.