Remove Customer Feedback Remove Outlook Remove Text Analytics
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Top 9 Mobile Survey Tools To Improve Your Mobile Customer Experience

SurveySensum

Well, the answer lies in tapping into customer feedback , and what better way to do that than with a robust customer feedback tool ? It’s like having a magic wand to streamline your feedback process. It seamlessly integrates with third-party tools like Microsoft Outlook, Slack, Salesforce, HubSpot, etc.

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7 Best AskNicely Alternatives & Competitors to Check Out in 2023

SurveySensum

AskNicely is a customer feedback platform that helps businesses gather and analyze customer feedback. It specializes in Net Promoter Score surveys, enabling companies to measure customer loyalty and satisfaction. simplifying the incorporation of feedback into existing workflows.

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9 Best Market Research Tools & Software in 2024

SurveySensum

Text Analytics Software Text Analytics helps you with identifying emerging trends and customer complaints by tagging and categorizing feedback into different categories based on their keywords. Seamless integrations This tool has direct and seamless integrations with different tools like Outlook and Slack.

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Why SurveySensum is the best Google Form Alternative?

SurveySensum

But when it comes to gathering customer feedback across the entire customer journey to enhance the customers’ experience you’d need a smart and powerful tool. SurveySensum is an end-to-end customer feedback platform that helps you gather customer feedback at every touchpoint across the customer journey.

NPS 52
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7 Top GetFeedback Alternatives & Competitors In 2023

SurveySensum

GetFeedback is a customer feedback platform that empowers businesses to capture real-time data from customers at different touch points of the customer journey. The tool provides several exciting features, like survey customization, a gamified user interface, feedback segmentation, custom reports, and many more.

NPS 52
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Qualtrics vs Medallia: A Detailed Comparison (2025)

SurveySensum

Medallia : It also fosters an omnichannel feedback collection process by gathering feedback from multiple sources and consolidating data on a single platform for a unified view. This makes analysis easy and smooth by identifying recurring customer themes, pain points, and sentiments.

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The Definitive Guide to Creating a Standout Customer Experience Strategy Template

Lumoa

Key Metrics There are many metrics that can be used to measure the level of customer service and the quality of the customer experience. Customer effort score (CES), CSAT, and NPS are examples of metrics applicable in either case. Mission & Vision One quality all customers look for is reliability and consistency.