5 Top Customer Service Articles of the Week 5-16-2022
Shep Hyken
MAY 16, 2022
Mention “Net Promoter Score” or “Customer Effort Score,” and you’ll need to order more chairs. He believes in NPS, CSAT, and others, as long as they are used correctly. He believes in NPS, CSAT, and others, as long as they are used correctly. There’s quite a bit packed into this short article.
Let's personalize your content