Remove Customer Journey Map Remove Technology Remove Vermont
article thumbnail

A 6-Year Chief Customer Officer Role Roadmap, With Libby Duane Adams – CB69

Customer Bliss

For those driving B2B technology companies, you will not want to miss her actions, path and how she drove success. Libby earned her BS from Castleton University in Vermont. Losing customers in a period of growth. This is all too common, as people / organizations get fascinated by the new shiny penny, i.e. the new customers.